rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 9534879113
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the One-Time Password (OTP) to complete the login process. After this, you can access the app without needing a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive the OTP after sending, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team for assistance with transferring your account. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. This should allow you to easily log in and enjoy the updated app. Once installed, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money, excluding bonus amounts collected. This means users can only withdraw the money they have earned through gaming, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details within the app, including saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay is a rare exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned through gameplay using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings for any issues with your withdrawal request. If it's pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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When it comes to financial transactions, rummy joy offers a range of secure deposit and withdrawal methods, including popular credit cards, electronic wallets, and cryptocurrencies. Our high-level security protocols ensure that your personal and financial information remains protected at all times. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your data. From end-to-end encryption to secure servers and regular software updates, we take every precaution to prevent unauthorized access to your information. In addition to our robust security measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have. Whether you need help with a transaction, have a concern about your account, or simply need general guidance, our team is here to provide prompt and effective support. With rummy joy, you can trust that your financial transactions are secure, private, and hassle-free. Our goal is to provide a seamless and stress-free experience for all our users, and we are constantly working to improve and refine our services to meet your evolving needs.